Technology Service Catalog

All the services within the Office of Technology. You may select by Category or use the Shortcuts to the most common services.

Categories (8)

Business Office

Select services in this category for assistance with applications related to Accounts Payable, Payroll, Purchasing, Requisition's, Student Billing, or other tools associated with the Business Office.
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Communication & Collaboration

Select services in this category for assistance with the myLewis Portal or Website, including the mobile portal (Modo) application.
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Cybersecurity

Select services in this category to report concerns with malware, viruses, or suspected malicious activity on our Lewis network.
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Desktop & Mobile Computing

Select services in this category for assistance with computers, laptops, printing, software and mobile devices such as tablets or phones.
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Enterprise Systems

Select services in the category for assistance with Account Access/Login, Banner ERP, Reporting, Requests.
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Infrastructure

Select services in this category for assistance with Email, Internet, wireless, M365 (Office365) access, or telecommunications (phones).
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IT Professional Services (Media Support)

To request assistance with Multimedia or AV equipment. Also to request assistance with IT purchases or evaluating new technologies.
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Learning Management

Select services in this category for assistance with Blackboard, Panopto, or other tools associated with Learning Management.
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Services (10)

Account Access/Login

For help with Account Access/Login.

Blackboard Course Requests

Assistance with Blackboard Course Requests.

Blackboard Student

Blackboard Student Related Issues.

Classroom Media Technology Issue

To request help with multimedia or audio-visual (AV) equipment in classrooms
and meetings.

Email

For help with Email issues.

Informational/Reference

For record keeping and informational purposes.

Internet/Campus Network

For help with Internet or Network issues (wired or wireless).

Loaner Equipment

To borrow university equipment.

Printing / Scanning

Request assistance for local printers and Scanners. 
**Note for Ricoh/Savin Units Please submit a support request to support@isbscorp.com. Alternatively, you can also call the ISBS support line: 847.852.2305**

Technology Change Request

Request change in Banner 9, Email, Equipment Changes/Moves, HR- Staff GA Accounts, P:/Drive Folder, Phone& Voicemail, Student Worker account.