Popular Services

Assistance with Blackboard Course Requests.

For help with Account Access/Login.

Support request related to, University Owned- PC Laptop, PC Desktop, Mac Desktop, Mac Laptop, Scanner, Tablets.

For assistance with printing or scanning, and associated devices (printers, multifunction machines, scanners).

Support related to Meeting, Events, or Conference Technology Setup

Banner Faculty Staff/ Issues, Access Request, Self Service, Student Related Issues.

For help with M365 (Office 365) and other cloud-based enterprise applications.

For help with software licensed for the university, or provided through the cloud, such as Adobe Creative Cloud (Acrobat, Spark, etc.) SPSS.

Request change in Banner 9, Email, Equipment Changes/Moves, HR- Staff GA Accounts, P:/Drive Folder, Phone& Voicemail, Student Worker account.

For help with Internet or Network issues (wired or wireless).

Issues Related to Assessments, Assignments, Access, BB Email, BB Outage.

To request help with multimedia or audio-visual (AV) equipment in classrooms
and meetings.

Request Assistance with:

- Internal Admission Transcript Request
- New Admit Record Issue or Correction
- Adding/Updating an outside institution in Banner

For help with Email issues.

For record keeping and informational purposes.

For help with telephone services, including Avaya and Microsoft Teams softphones.

Account Changes. Termination, VPN Access and Login Fac/Staff, Web Access

To borrow university equipment.

Access to Drives, Backups, Change Request, Configuration, Folder Access Request.

Blackboard Student Related Issues.

Submit a Reporting Request/Issue

Assistance For Panopto, VoiceThread, and Zoom

For students to submit complaints.