Popular Services

For help with Account Access/Login.

Assistance with Blackboard Course Requests.

For assistance with printing or scanning, and associated devices (printers, multifunction machines, scanners).

Support related to Meeting, Events, or Conference Technology Setup

Account Changes. Termination, VPN Access and Login Fac/Staff, Web Access

Request change in Banner 9, Email, Equipment Changes/Moves, HR- Staff GA Accounts, P:/Drive Folder, Phone& Voicemail, Student Worker account.

Banner Faculty Staff/ Issues, Access Request, Self Service, Student Related Issues.

Support request related to, University Owned- PC Laptop, PC Desktop, Mac Desktop, Mac Laptop, Scanner, Tablets.

For help with software licensed for the university, or provided through the cloud, such as Adobe Creative Cloud (Acrobat, Spark, etc.) SPSS.

Access to Drives, Backups, Change Request, Configuration, Folder Access Request.

Support requests for Computer/ Peripheral Move, Add, Changes.

Direct Email Requests to Faculty Center

Request Assistance with:

- Internal Admission Transcript Request
- New Admit Record Issue or Correction
- Adding/Updating an outside institution in Banner

For help with telephone services, including Avaya and Microsoft Teams softphones.

For help with M365 (Office 365) and other cloud-based enterprise applications.

For help with Internet or Network issues (wired or wireless).

For students to submit complaints.

To request help with multimedia or audio-visual (AV) equipment in classrooms
and meetings.

Issues Related to Assessments, Assignments, Access, BB Email, BB Outage.

Request software integration issues.

For record keeping and informational purposes.

For help with Email issues.

Inventory for user equipment.

Assistance For Panopto, VoiceThread, and Zoom