Popular Services

For help with Account Access/Login.

Support related to Meeting, Events, or Conference Technology Setup

Assistance with Blackboard Course Requests.

For help with Email issues.

Support request related to, University Owned- PC Laptop, PC Desktop, Mac Desktop, Mac Laptop, Scanner, Tablets.

Use this service to submit content management changes to the myLewis portal. Need to be an approved content manager to honor the request.

Request Assistance with:

- Internal Admission Transcript Request
- New Admit Record Issue or Correction
- Adding/Updating an outside institution in Banner

Banner Faculty Staff/ Issues, Access Request, Self Service, Student Related Issues.

Request assistance for local printers and Scanners. 
**Note for Ricoh/Savin Units Please submit a support request to support@isbscorp.com. Alternatively, you can also call the ISBS support line: 847.852.2305**

For help with software licensed for the university, or provided through the cloud, such as Adobe Creative Cloud (Acrobat, Spark, etc.) SPSS.

Request change in Banner 9, Email, Equipment Changes/Moves, HR- Staff GA Accounts, P:/Drive Folder, Phone& Voicemail, Student Worker account.

Blackboard Student Related Issues.

To request help with multimedia or audio-visual (AV) equipment in classrooms
and meetings.

For help with telephone services, including Avaya and Microsoft Teams softphones.

Inventory for user equipment.

Submit a Reporting Request/Issue

For record keeping and informational purposes.

Instructions on utilizing Honor Lock third Party Application.

For help with M365 (Office 365) and other cloud-based enterprise applications.

Issues Related to Assessments, Assignments, Access, BB Email, BB Outage.

Access to Drives, Backups, Change Request, Configuration, Folder Access Request.

Request software integration issues.

For help with Internet or Network issues (wired or wireless).

To borrow university equipment.