My Recently Visited Services

Instructions on utilizing Honor Lock third Party Application.

To request help with multimedia or audio-visual (AV) equipment in classrooms
and meetings.

Request Assistance with:

- Internal Admission Transcript Request
- New Admit Record Issue or Correction
- Adding/Updating an outside institution in Banner

For help with mobile devices such as cell phones, Android tablets, and iPads.

Issues Related to Assessments, Assignments, Access, BB Email, BB Outage.

Direct Email Requests to Faculty Center

Digital Signage Related Requests

Account Changes. Termination, VPN Access and Login Fac/Staff, Web Access

Request Instructor Blackboard Training or Support Resources

Assistance For Panopto, VoiceThread, and Zoom

Assistance with Blackboard Course Requests.

Review of Course, Design Support, Consultation Request

Request assistance with finding or evaluating a technology solution.

For help with software licensed for the university, or provided through the cloud, such as Adobe Creative Cloud (Acrobat, Spark, etc.) SPSS.

Support request related to, University Owned- PC Laptop, PC Desktop, Mac Desktop, Mac Laptop, Scanner, Tablets.

For help with Internet or Network issues (wired or wireless).

Request a quote for AV equipment including projectors, TVs and large wall monitors, microphones and cameras.

Blackboard Student Related Issues.

Support requests for Computer/ Peripheral Move, Add, Changes.

Access to Drives, Backups, Change Request, Configuration, Folder Access Request.

For help with telephone services, including Avaya and Microsoft Teams softphones.

For help with Email issues.

Request assistance for local printers and Scanners. 
**Note for Ricoh/Savin Units Please submit a support request to support@isbscorp.com. Alternatively, you can also call the ISBS support line: 847.852.2305**

For help with M365 (Office 365) and other cloud-based enterprise applications.

Support related to Meeting, Events, or Conference Technology Setup