My Recently Visited Services

Support request related to, University Owned- PC Laptop, PC Desktop, Mac Desktop, Mac Laptop, Scanner, Tablets.

Direct Email Requests to Faculty Center

For help with Account Access/Login.

Instructions on utilizing Honor Lock third Party Application.

To request help with multimedia or audio-visual (AV) equipment in classrooms
and meetings.

For help with Email issues.

Assistance with Blackboard Course Requests.

Request assistance for local printers and Scanners. 
**Note for Ricoh/Savin Units Please submit a support request to support@isbscorp.com. Alternatively, you can also call the ISBS support line: 847.852.2305**

Submit a Reporting Request/Issue

Blackboard Student Related Issues.

Use this service to request assistance from Human Resources.

Inventory for user equipment.

Request software integration issues.

For help with software licensed for the university, or provided through the cloud, such as Adobe Creative Cloud (Acrobat, Spark, etc.) SPSS.

For help with M365 (Office 365) and other cloud-based enterprise applications.

Account Changes. Termination, VPN Access and Login Fac/Staff, Web Access

For help with telephone services, including Avaya and Microsoft Teams softphones.

Request assistance with finding or evaluating a technology solution.

Request change in Banner 9, Email, Equipment Changes/Moves, HR- Staff GA Accounts, P:/Drive Folder, Phone& Voicemail, Student Worker account.

Requests related to Hardware, or Software Quote

Request a quote for AV equipment including projectors, TVs and large wall monitors, microphones and cameras.

For help with mobile devices such as cell phones, Android tablets, and iPads.

Use this service to submit content management changes to the myLewis portal. Need to be an approved content manager to honor the request.

Access to Drives, Backups, Change Request, Configuration, Folder Access Request.